Use our Community’s Ongoing Issues board to find helpful tips and information Note: If you don’t find your issue on Community, you can post about it and get help from our Community members in English.If this didn’t help, you may need to troubleshoot further with the device's manufacturer. Your SD card is not causing problems, try removing it (Android only).Your device's battery is sufficiently charged. ![]() Your firewall isn’t blocking Spotify (desktop only).Your device has at least 250MB of available memory.Your device is supported for Spotify and up-to-date.Thats it Here you can choose what output Spotify should use. Scroll down to Other Sound Options to click on App Volume And Device Preferences. Right-click on the speaker icon on your system tray. If it doesn’t, it could be an issue specific to your device. This can be modified in Windows settings as follows: 1. ![]() Is it your device? See if the issue happens on a different device, or when using the web player.
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